Lead the management of service excellence in parcel delivery, overseeing multiple units and resolving operational issues to ensure efficiency.
The ideal candidate will have strong leadership skills, experience in logistics, and a passion for customer satisfaction and operational excellence.
This role is based in Haverhill with a 5/7 shift pattern and offers opportunities for personal development and contributing to a dynamic team environment.
Manage and lead a team while ensuring effective delivery of practice and performance improvements within national standards and policies.
Ideal candidates should possess strong leadership and management skills, alongside a commitment to equality and confidentiality in sensitive situations.
Full-time and part-time opportunities available in Norwich, with a competitive salary and potential for further staff development and training.
Join a 2-person delivery team to install and demonstrate various products directly in customers' homes, embodying the John Lewis service ethos.
Ideal candidates should have prior installation experience, excellent customer service skills, and an ability to handle unexpected situations with respect and courtesy.
Work based in Norwich with competitive pay and evening/night premium rates; physical strength needed for heavy lifting during deliveries.