Lead the management of service excellence in parcel delivery, overseeing multiple units and resolving operational issues to ensure efficiency.
The ideal candidate will have strong leadership skills, experience in logistics, and a passion for customer satisfaction and operational excellence.
This role is based in Haverhill with a 5/7 shift pattern and offers opportunities for personal development and contributing to a dynamic team environment.
Join our aftersales team, managing bookings, advising customers on services, and upselling parts while ensuring effective communication during service processes.
Ideal candidates will possess exceptional communication skills, experience in customer service, and the ability to work in a fast-paced environment.
This full-time role based in Chelmsford involves working 42 hours per week with a competitive salary and ongoing training opportunities.