Food Assistant
Company
Location
118 Bromham Road, Bedford
Employment Hours
New Jobs
Employment Type
Permanent
Salary
£9,913.80 a month
Job Highlights
- Assist the Team Leader in supporting food activities, ensuring customer satisfaction and retention throughout IMPAKT Food sites.
- Ideal candidates should have retail/hospitality experience, excellent customer service skills, and be compassionate and reliable.
- Part-time role based in Bedford, offering flexible hours and a supportive team environment focused on empowerment and care.
Job Requirements/Description
TYPE:
Part Time - Permanent
SALARY:
£9,913.80
LOCATION:
Bedford
JOB DESCRIPTION:
Job Purpose: To assist the Team Leader in supporting all Food activities being carried out in IMPAKT Food sites.
Our Values:
- Aspirational – We believe everyone can be the best they can be and dream big dreams.
- Caring – We believe everyone should be cared for.
- Empowering – We believe we should support and encourage people to take ownership of their lives to enable them to achieve positive change.
MAIN DUTIES & RESPONSIBILITIES:
Main Duties and Responsibilities:
- Present a consistent face of IMPAKT Food to our customers, ensuring that our volunteers follow your example. Create a welcoming, customer centred atmosphere that will drive repeat visits and customer retention.
- Carry out additional duties as may be defined from time to time by, and agreed with senior management.
- Be an active member of our Food team, supporting the Team Leader where needed, including the following areas:
- Data collection / information gathering activities
- Food collection, sorting and storage
- Dealing with complaints to ensure a satisfactory outcome
- Ensuring adherence to all relevant legislation and regulations, including an active part in the cleaning schedule
- Maintaining a fully stocked Food area with goods to support transaction targets
- Contribute to consistent management of quality service delivery through the Trusted Charity Mark methodology
SKILLS & EXPERIENCE REQUIRED:
Skills and Abilities:
Essential:
Desirable:
Experience of working/volunteering within a retail and/or hospitality environment
Y
A proven track record in achieving good customer service performance
Y
Awareness of Equal Opportunities and Diversity in the workplace
Y
Ability to prioritise workload
Y
Ability to communicate effectively to a range of audiences
Y
Good verbal and written skills
Y
Demonstrable tact and diplomacy
Y
Relationship management
Y
Empathy
Y
Experience of working with volunteers
Y
Full driving licence
Y
General:
Maintain and observe conditions of health and safety
Y
Willingness to develop within the job and undergo relevant training
Y
Demonstrate and convey a passion for the work of IMPAKT Housing & Support including an understanding of the work we do and the challenges faced.
Y
Be committed to IMPAKT Housing & Support Equality and Diversity Policy
Y
BENEFITS:
- 25 Days and bank holidays plus bank holiday (prorated)
- Company pension
- Life assurance
- Cycle to work
- Employee discount
- Wellness programme
- Training and development
- Referral scheme
SCHEDULE:
Weds, Thurs and Fri, 9:30am -2:30pm. 15 hours per week.
APPLICATION DEADLINE:
N/A
HOW IT WORKS
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Company
Location
118 Bromham Road, Bedford
Employment Hours
New Jobs
Employment Type
Permanent
Salary
£9,913.80 a month