Female Support Worker

Female Support Worker - South Norfolk

Salary: £13.78 per hour; £27,234.89 per annum

Hours: 38 hours per week

Fixed Term until February 2027

Shift Pattern: Monday - Friday between 9am - 5pm

(No weekends)

Plus rostered on-call

Ref: HP019

Posts restricted to females only. Schedule 9 (part 1) of the Equality Act 2010 applies

Due to the remote location of the service, a full driving licence is essential.

Ready to make a difference?

As a Support Worker within our Domestic Abuse Service, you will help create safe, inclusive, and empowering environments for individuals and families seeking support. Whether in refuge accommodation or community settings, you will provide strength-based, trauma informed support that honours each person's goals and experiences.

What we are looking for in you:

• You're someone who cares deeply about supporting people and helping them feel safe, valued, and empowered.
• You enjoy working alongside customers to create meaningful support plans and help them make positive choices that improve their well-being.
• You're comfortable managing risk, working with partner agencies, and supporting day to day safeguarding to keep everyone safe.
• You build strong, trusting relationships and enjoy connecting customers with their community and new opportunities.
• Most of all, you listen with empathy, respect lived experience and confidently advocate for the people you support.

What you'll be doing:

• Play a key role in helping customers create personalised, outcomes focused safety and support plans that reflect their own goals, strengths, and aspirations.
• Work alongside customers to manage risk in a supportive, empowering way, helping them make positive choices that enhance their wellbeing.
• You'll also collaborate with other agencies to ensure their support is truly holistic.
• Help with referrals, risk assessments, and everyday safeguarding activities, making sure our customers, colleagues, and our spaces remain safe and welcoming by following best practice and current legislation.
• Build strong relationships with customers and community partners, actively engaging with them to help the service grow, thrive, and continually improve.
• Support customers to connect with their local community, opening doors to new networks, volunteering roles, learning opportunities, and work that can build confidence and independence.
• Be a compassionate advocate for our customers, taking time to understand their lived experiences and recognising them as experts in their own lives.

More benefits of joining :

When you join Orwell, you become part of a values driven team that puts people first. You'll also enjoy a range of benefits designed to help you feel valued, supported, and able to thrive, including:

• 22 days annual leave (pro rata) No bank holidays.
• Reward and recognition awards.
• Free DBS checks.
• Cashback Health plan.
• Access to Blue Light Card - membership fees apply.
• Ongoing training and development & opportunities to progress in your role through the Orwell Academy
• Wellbeing programme.

Person Specification

GCSE Maths and English (Grade 9-4 / A-C or equivalent)

Interview Date: To be confirmed

Before applying

Orwell is committed to safeguarding and safer employment and the principles of empowerment.

Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role.

This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC).

The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more.

Apply with Confidence

Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.

We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for.

We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed.

If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling or emailing .

Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice -

By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - to the processing of your data as part of this application.

For more information and career guidance, check our career hub.