City of Westminster Council

City of Westminster Council

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The City of Westminster Council is a dynamic local authority dedicated to improving the lives of its residents. With a focus on growth, planning, and housing, it enhances public services by fostering real connections.

Values:

  • Empathy and understanding in service delivery
  • Commitment to innovative practices
  • Recognition of employee contributions

Operating in a fast-paced environment, the council is known for its award-winning contact centre, highlighting its commitment to exceptional customer service. The culture encourages staff to develop skills and contribute to the community effectively.

1 Vacancies

Contact Centre Advisor

Posted 03 Aug 2026City of Westminster Council
£34,359 - £38,637 a year

  • Manage multiple housing enquiries and complaints through various channels while ensuring effective problem resolution.
  • Ideal candidates will have experience in customer service, strong communication skills, and the ability to remain calm under pressure.
  • This role is full-time, based in Westminster, with a commitment to providing meaningful services to the community.

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